Up Your Service! Great Ideas
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RM19.90 MYRRRP: RM112.50 MYR
Savings: RM92.60 MYR (82%)
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PRODUCT OVERVIEW
- ISBN 9789810529383
- Categories BX, BXOS, Non-Fiction, Non-Fiction: Personal Development, Ramadan, Self-Help
- Author(s) Ron Kaufman
- Publisher Kaufman Professional Services
- Pages 262
- Format Paperback
- Dimensions 14.9cm x 2.2cm x 22.6cm
- Weight 0.56 kg
product description
Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what's beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers"and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)