{"product_id":"surviving-dreaded-conversations-9780071630252","title":"Surviving Dreaded Conversations: How To Talk Through Any Difficult Situation At Work","description":"\u003cp\u003e\u003cb\u003eThe essential guide for managers andprofessionals dealing with difficultworkplace conversations\u003c\/b\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,\u003ci\u003eSurviving Dreaded Conversations\u003c\/i\u003e is packed with practicaladvice to help professionals get through the roughspots in the workplace.    \u003c\/b\u003e","brand":"McGraw-Hill Professional","offers":[{"title":"Default Title","offer_id":42979070345382,"sku":"9780071630252","price":24.9,"currency_code":"MYR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0443\/8471\/4918\/products\/9780071630252_1.jpg?v=1656110092","url":"https:\/\/bookxcess.myshopify.com\/products\/surviving-dreaded-conversations-9780071630252","provider":"Staging Site ","version":"1.0","type":"link"}