Management Lessons From Mayo Clinic: Inside One Of The World's Most Admired Service Organizations
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PRODUCT OVERVIEW
- ISBN 9780071621533
- Categories Business and Economics, BX, BXOS, Non-Fiction, Non-Fiction: Personal Development
- Author(s) McGraw-Hill
- Publisher Berry, Leonard L.
- Pages 256
- Format Paperback
- Dimensions 17.8cm x 2.8cm x 23.4cm
- Weight 0.44 kg
product description
The author explains how the Mayo Clinic's motto of putting the needs of the patient first is an operating principle that guides every management decision and shows how to apply that principle to expand any business's customer base.