{"product_id":"leading-the-starbucks-way-9780071801256","title":"*Leading The Starbucks Way","description":"\u003cp\u003eLead Your Business the Starbucks WayForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.\u003c\/p\u003e\n\n\u003cp\u003eOne of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company's exemplary leadership practices.\u003c\/p\u003e\n\n\u003cp\u003eJoseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek bestseller The Starbucks Experience, explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership principles that drove the iconic coffee company's resurgence from serious setbacks during the economic downturn--one of the few true turnaround stories of this time. And the company continues to grow dramatically, entering new markets and channels with fresh products and technologies.\u003c\/p\u003e\n\n\u003cp\u003eIn Leading the Starbucks Way, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry:\u003c\/p\u003e\n\n\u003cp\u003eSavor and ElevateLove to Be LovedReach for Common GroundMobilize the ConnectionCherish and Challenge Your Legacy\u003cbr\u003e\nLeading the Starbucks Way is a penetrating look at the inner workings of one of today's most successful brands. The company gave Michelli one-on-one access to a variety of employees (called partners) to write this book--from baristas to senior leaders, including Howard Schultz, chairman, president, and chief executive officer.\u003c\/p\u003e\n\n\u003cp\u003eIn short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges.\u003c\/p\u003e\n\n\u003cp\u003ePraise for Leading the Starbucks Way\u003c\/p\u003e\n\n\u003cp\u003e\"Michelli shows us how a small Seattle-based chain of coffee shops became one of the most beloved brands on the planet. So grab a cup of coffee, put your feet up, and read this book!\"\u003cbr\u003e\nKen Blanchard, coauthor of The One Minute Manager (R) and Leading at a Higher Level\u003c\/p\u003e\n\n\u003cp\u003e\"Culture is everything! This fast-moving, fascinating book gives you countless practical ideas you can use immediately to create a company climate of inspiration and loyalty.\"\u003cbr\u003e\nBrian Tracy, author of Full Engagement\u003c\/p\u003e\n\n\u003cp\u003e\"Michelli identifies the principles by which Howard Schultz and his team passionately perform in a culture that loves, respects, and rewards suppliers, employees, customers, shareholders, and the community.\"\u003cbr\u003e\nRobert Spector, author of The Nordstrom Way\u003c\/p\u003e\n\n\u003cp\u003e\"Leading the Starbucks Way provides the key success factors of a lifestyle brand that is globally scaled, locally relevant, and powered by the passion of the Starbucks culture.\"\u003cbr\u003e\nJohn Timmerman, PhD, Senior Strategist of Customer Experience and Innovation, Gallup\u003c\/p\u003e\n\n\u003cp\u003e\"Organizational consultant Michelli serves up a new helping of the recipe for business success he offered in The Starbucks Experience.\"\u003cbr\u003e\nKirkus Reviews\u003c\/p\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":42973716873382,"sku":"9780071801256","price":29.9,"currency_code":"MYR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0443\/8471\/4918\/products\/9780071801256_001-page1.jpg?v=1656048798","url":"https:\/\/bookxcess.myshopify.com\/products\/leading-the-starbucks-way-9780071801256","provider":"Staging Site ","version":"1.0","type":"link"}