*Conflict Resolution
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PRODUCT OVERVIEW
- ISBN 9780071364317
- Categories Business and Economics, BX, BXOS, Non-Fiction, Non-Fiction: Personal Development
- Author(s) Daniel Dana
- Publisher McGraw-Hill Publishing Co
- Pages 169
- Format Paperback
- Dimensions 15.2cm x 1.5cm x 22.8cm
- Weight 0.31 kg
product description
Workplaces are changing. As interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution is gaining importance as a strategic management issue. Conflict Resolution is the first book to provide specific mediation skills and managerial tools for successfully preventing, managing, and resolving workplace conflicts. Before minor skirmishes become full-blown wars, refer to this hands-on, solution-oriented book.